聯絡資訊

Thank you for visiting WowMyGoods.

If you have any questions about your order, shipping, returns, refunds, product information, or our website policies, please contact our customer support team using the information below.

1. Customer Support

Email:
support@wowmygoods.com

Response Time:
We usually reply within 1-2 business days.

Please note that response times may be longer during weekends, public holidays, or high-volume periods.

2. Business Information

Website Brand:
WowMyGoods

Website:
https://wowmygoods.com/

Operator:
Visionlink Global Company Limited

Registered Address:
FLAT/RM 19, 11/F, INTERNATIONAL TRADE CENTRE
11-19 Sha Tsui Road
Tsuen Wan, New Territories
Hong Kong SAR

3. Before Contacting Us

To help us assist you faster, please include the following information when contacting us:

- Order number, if applicable
- Name used on the order
- Email address used on the order
- Product name or product link, if applicable
- Tracking number, if available
- Clear description of your question or issue
- Photos or videos if your item is damaged, defective, or incorrect

4. Order and Shipping Questions

If your question is related to shipping or delivery, please include your order number and tracking number, if available.

After an order has shipped, tracking updates may take 24-72 hours to appear depending on the carrier.

5. Returns and Refunds

If you would like to request a return or refund, please contact us before sending any item back.

Returns sent without prior approval may not be accepted.

For more details, please review our Return & Refund Policy.

6. Important Notice

Please make sure the information you provide is accurate and complete.

WowMyGoods is not responsible for delays caused by incorrect contact information, incomplete order details, or incorrect shipping addresses provided by the customer.

7. Contact Information

WowMyGoods
Operated by Visionlink Global Company Limited

Address:
FLAT/RM 19, 11/F, INTERNATIONAL TRADE CENTRE
11-19 Sha Tsui Road
Tsuen Wan, New Territories
Hong Kong SAR

Email:
support@wowmygoods.com

Response Time:
We usually reply within 1-2 business days.