Terms of service

Terms of Service

Last Updated: August 2026

OVERVIEW

Welcome to WowMyGoods. Throughout the site, the terms "we", "us", and "our" refer to WowMyGoods, operated by Visionlink Global Company Limited.

By accessing our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our website or services.

1. ELIGIBILITY

By using this website, you represent that:

- You are at least 18 years old or the age of majority in your jurisdiction.
- Any information you provide is accurate, current, and complete.
- You are legally authorized to use the payment method provided.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. PRODUCTS AND SERVICES

We strive to display product descriptions, images, prices, availability, and specifications as accurately as possible.

However:

- Product colors may vary depending on screen settings and device displays.
- Product packaging, dimensions, materials, or details may vary slightly due to supplier or manufacturing updates.
- Product images are provided for illustration and identification purposes.
- We do not guarantee that products will appear exactly as displayed on your device.

We reserve the right to correct errors, update product information, modify prices, discontinue products, or limit product availability at any time without prior notice.

3. ORDERS

All orders are subject to acceptance, payment verification, and product availability.

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee final acceptance of the order.

We reserve the right to:

- Refuse or cancel any order.
- Limit quantities purchased.
- Request additional verification before processing an order.
- Cancel an order if the product is unavailable, incorrectly priced, or affected by a product information error.

Once an order has been processed, packed, or shipped, cancellation requests may no longer be possible.

4. PRICING AND PAYMENTS

All prices displayed on the website are subject to change without notice.

We accept payment through approved payment providers, including but not limited to:

- Visa
- Mastercard
- American Express
- UnionPay
- Shop Pay
- PayPal
- Apple Pay
- Google Pay
- Bancontact

You agree to provide accurate billing, shipping, and payment information for all purchases.

If a payment is declined, reversed, flagged for review, or suspected of being unauthorized or fraudulent, we may delay, cancel, or refuse the related order.

5. SHIPPING

We offer free standard shipping on eligible orders unless otherwise stated at checkout or on the applicable product page.

Order processing typically takes 1-2 business days after payment confirmation.

For United States orders, estimated delivery is generally 7-10 business days after shipment.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

- Shipping carriers
- Customs inspections
- Weather conditions
- Public holidays
- Remote-area delivery
- Incorrect or incomplete shipping information
- Events beyond our reasonable control

Tracking information will be provided by email once the order has shipped, where available.

Risk of loss and title transfer to the customer upon delivery to the shipping carrier, unless otherwise required by applicable law.

For complete details, please refer to our Shipping Policy.

6. RETURNS AND REFUNDS

Customers may request a return within 30 days after receiving their order, subject to our Return & Refund Policy.

To be eligible for a return, items must be:

- Unused
- Unworn or unwashed, where applicable
- In the same condition as received
- In original packaging with original tags, labels, accessories, and parts
- Accompanied by proof of purchase or receipt

Returns sent back without prior approval will not be accepted.

If the return is due to customer preference, including but not limited to changing your mind, ordering the wrong item, selecting the wrong size or color, or no longer wanting the product, the customer is responsible for return shipping costs.

Original shipping fees, if any, are non-refundable unless otherwise required by law or unless the return is due to our error.

If the item is defective, damaged, or incorrect, please contact us promptly at support@wowmygoods.com with your order number and clear photos or videos showing the issue.

Refunds are processed after the returned item is received, inspected, and approved.

For complete details, please refer to our Return & Refund Policy.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, graphics, product images, text, website design, videos, icons, page layout, and product copy, is owned by WowMyGoods, Visionlink Global Company Limited, its licensors, or its content providers, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, sell, or use any content from this website without our prior written consent.

All third-party trademarks, brand names, logos, and product names are the property of their respective owners. Any reference to third-party brands is used for product identification, compatibility, or descriptive purposes only, where applicable.

Unless expressly stated, WowMyGoods is not affiliated with, endorsed by, sponsored by, or officially associated with any third-party brand owner.

8. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, tools, payment providers, logistics providers, apps, or other external services.

We are not responsible for:

- Third-party content
- Third-party policies
- Third-party products or services
- Third-party website availability
- Third-party privacy or security practices

Your use of third-party websites or services is at your own risk.

9. PROHIBITED USES

You may not use our website:

- For unlawful purposes.
- To violate any applicable laws or regulations.
- To infringe intellectual property rights.
- To submit false, inaccurate, or misleading information.
- To transmit malware, viruses, spam, or harmful code.
- To interfere with website security or operation.
- To collect personal information from other users.
- To engage in fraudulent, abusive, or unauthorized activities.
- To attempt to bypass payment, account, or security controls.

Violation of these terms may result in immediate termination of access to our services, cancellation of orders, or further action where permitted by law.

10. DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis, unless otherwise stated in writing.

To the fullest extent permitted by law, WowMyGoods makes no warranties, express or implied, regarding:

- Product availability
- Accuracy or completeness of website information
- Website operation
- Fitness for a particular purpose
- Uninterrupted or error-free access
- Compatibility with a customer’s intended use

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, WowMyGoods and Visionlink Global Company Limited shall not be liable for any indirect, incidental, special, consequential, punitive, or economic damages arising from:

- Use of the website
- Purchase or use of products
- Delayed shipments
- Service interruptions
- Data loss
- Unauthorized access
- Reliance on website content
- Third-party services

Our total liability shall not exceed the amount paid for the applicable order giving rise to the claim, unless otherwise required by applicable law.

12. INDEMNIFICATION

You agree to indemnify and hold harmless WowMyGoods, Visionlink Global Company Limited, its affiliates, directors, employees, contractors, service providers, and agents from any claims, damages, liabilities, expenses, or costs arising from your violation of these Terms, misuse of the website, or violation of applicable law.

13. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes become effective immediately upon posting on this website, unless otherwise stated.

Your continued use of the website after any changes constitutes acceptance of the revised Terms.

14. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, unless otherwise required by applicable consumer protection laws.

Any disputes arising from or related to these Terms shall be subject to the applicable jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

15. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

WowMyGoods
Operated by: Visionlink Global Company Limited

Address:
FLAT/RM 19, 11/F, INTERNATIONAL TRADE CENTRE
11-19 Sha Tsui Road
Tsuen Wan, New Territories
Hong Kong SAR

Email:
support@wowmygoods.com

Response Time:
We usually reply within 1-2 business days.